There is not only the insurance question governing the damage to the crematoria but there is also the liability to any family members for a botched cremation. The manager was quick to stress that “There was no damage to the body that would not be normal; it remained within the retort and we are about to proceed with the remainder of the cremation.” The notion of “no damage . . . that would not be normal” in a cremation captures the bizarre liability issues in such a case.
This facility is apparently designed to handle large individuals — a classification system that has until now escaped me.
Source: Times Dispatch