Update: Washington Health Care Exchange Back Online

By Darren Smith, Weekend Contributor

strange-brew-computersKOMO News reports:

[E]xchange chief executive Richard Onizuka said in a new release. At 8 a.m. Sunday, the system was working properly.

“Consumers expect to be selecting and purchasing health coverage with the correct information,” Onizuka said. “While we recognize that this Saturday was an inconvenience, being able to provide correct information to our customers is paramount to what we do.”

About 2,000 people were using the exchange each hour during the two hours before it shut down Saturday. The exchange identified fewer than 800 customers who had their eligibility determined incorrectly and fewer than 150 hundred customers who had scheduled payment based on incorrect information.

“We will be contacting each person to provide them with their accurate tax credit amount,” Onizuka said.

The individuals negatively affected were fewer than 800 / 150. Not bad for being up only two hours. It will surely only be just an inconvenience for these folks, especially since the last time there are hundreds who are trying to sort out the inconvenient mess from last year.

By Darren Smith



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9 thoughts on “Update: Washington Health Care Exchange Back Online”

  1. I wonder if it’s working on the backend, or if, like the federal system, the insurance companies still have to go through all the applications and correct them.

  2. Issac:

    Obviously you hear voices that most of us can’t hear.

    Try a tin foil hat.

  3. At least there may be a useful health exchange behind the website so it won’t be like the oxymoron of removing the health exchange but leaving its website intact, as one Kentucky politician “suggested.”.

  4. When the same technology glitzes happen in the private sector, we just suck it up. There is not much you can do. Changing services is, for the most part, more time consuming and costly than arguing. This is the beauty of government; we get to complain about a real villain. When one stops to consider that Obama care is the first move in the right direction, was obstructed at every level and step by the republicans, is being sabotaged financially by the private insurance sector who will eventually lose, it is not doing so badly.

    The next necessary step is to get Clinton elected President and allow her to make the necessary changes. When the private sector control over health care insurance results in two to three times the cost when compared, per capita, with comparable health care systems in other countries where health care insurance is administered by the government, the direction we are going is the right one. If the republicans really wanted to make some points they would develop fixes to the present system and send them through the house to the President.

    The rest is just the republican party holding America hostage to the detriment of Americans in order to gain power. Pretty third world.

  5. Seriously? Wasn’t much news when it went down, other than another Government screw up, but posting it’s now back on line, Geeez

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