By Darren Smith, Weekend Contributor
[E]xchange chief executive Richard Onizuka said in a new release. At 8 a.m. Sunday, the system was working properly.
“Consumers expect to be selecting and purchasing health coverage with the correct information,” Onizuka said. “While we recognize that this Saturday was an inconvenience, being able to provide correct information to our customers is paramount to what we do.”
About 2,000 people were using the exchange each hour during the two hours before it shut down Saturday. The exchange identified fewer than 800 customers who had their eligibility determined incorrectly and fewer than 150 hundred customers who had scheduled payment based on incorrect information.
“We will be contacting each person to provide them with their accurate tax credit amount,” Onizuka said.
The individuals negatively affected were fewer than 800 / 150. Not bad for being up only two hours. It will surely only be just an inconvenience for these folks, especially since the last time there are hundreds who are trying to sort out the inconvenient mess from last year.
By Darren Smith
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