Lehigh students Leslie Pope and John Wagner believe that they now know why tipping is mandatory at the Lehigh Pub in Bethlehem. After they received what they called horrendous service, they paid the bill with no tip. They ended up in jail for the $16.35 tip.
The students were with six friends at the pub, which charges an automatic 18 percent gratuity for parties of six or more.
They claim that they had to get their own utensils and napkins for a waitress that left to take a smoke, beg for refills on sodas, and wait an hour for salad and wings.
The restaurant took the $73 for the meals and drinks and then called the police.
Lehigh Pub thereby succeeded in pursuing $16 in exchange for publicizing to the nation what customers think of its service. So much for a rational actor theory.
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